It consists of a series of in-person, hands-on workshops covering technical sales and support, from how to respond to an RFP to how to setup, configure and troubleshoot Shure systems and solutions.

The topics covered in the course include: •    Technical Sales Workshop: Learn how to respond to RFPs by creating a complete sales list for projects in a tender process. With guidance from Shure, determine how to select the right products to match the functional requirements described in the tender. You’ll use existing online tools and source additional information as well as gain an understanding of the different software license types for respective software (and hardware, where applicable) products. •    Technical support training workshop for Microflex Ecosystem: Learn how to setup, configure, and troubleshoot hardware and software components of the Microflex Ecosystem portfolio including: Microflex Advance, IntelliMix P300, MXN5-C Networked Loudspeaker, IntelliMix Room and Designer. •    Systems for conferencing and AV conferencing workshop: Discover how to install and deploy single and multiple frequency setups of Microflex Wireless and Microflex Complete Wireless, which are best suited for the conferencing and AV conferencing applications. •    Corporate Wireless Microphone Systems Workshop: Understand how to setup and configure single and multiple frequency/room setups of the most common wireless microphone systems in the integrated systems portfolio, including ULX-D, Axient Digital and Microflex Wireless, using software tools such as Shure Update Utility, Wireless Workbench and Audinate Dante Controller. 

Pre-Launched at ISE 2022, SAI Advanced Certification Program for integrated systems will be available in Summer 2022.